Key Questions to Ask Yourself before Choosing a SaaS Provider

So you have finally made up your mind to seek the services of a SaaS provider. Congrats! This is a step in the right direction if we are to go with the numerous benefits that they have to offer. However, this does not mean you should dive into the partnership blindly. In fact, most business owners that do this end up regretting their decision in the long run. To prevent this from happening, here are key questions every company or organization needs to ask themselves before choosing Software as a Service provider.

Is the Product a Real SaaS?

By now you should be aware of the fact that there are so many hybrid solutions out there yet they’re advertised as complete SaaS products. Be wary of such products as they might end up impacting your organization negatively. Keep in mind real SaaS products only require a browser to run since everything else is in the cloud.

If the solution asks you to keep parts of the application on premise or install special client software on your end users’ computers, then you need to think twice. In such cases, you might end up spending more money than you had initially planned for especially when updating or subscribing to the services.

What Exit Options Does the SaaS Provider Offer?

Even though it might sound odd when you start thinking about how to cut with a SaaS provider even before you start working together, this is a feature you should never skimp on in this fast-evolving space. You never know when if the company of choice can go bankrupt or get acquired. If you want to have an easy ride, then you must explore your exit options. To cut the long story short, you should never choose a SaaS vendor that ties you in without any exit routes.

The Bottom Line

These are just but some of the most important questions you need to ask yourself before you can finally hire a SaaS vendor. If you are still in limbo about what they have to offer, then it would be better to seek the help of your friends or colleagues who have had the chance of working with SaaS providers. Alternatively, you can turn to experts who understand what SaaS is all about. It is then that you can take your organization a notch higher.